your device loaded different system please Please help

oslo83

Senior Member
Jun 12, 2016
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@virusman222
Your device is not a hw/spcseas C636.
Use 'fastboot getvar vendorcountry' to get your device vendorcountry.
Then flash accordingly the right region emui10 cust&preload for your device's vendorcountry.
 

ptr21

Senior Member
Sep 7, 2016
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salvakachu

Member
Jan 3, 2014
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0
Press 2,enter in erecovery and restore your device
erecovery does nothing for me, it says server failed...

---------- Post added at 04:54 PM ---------- Previous post was at 04:52 PM ----------

Had the same problem. Tried to install 432, I was pretty sure I had European version. I was wrong.
Installed 636 and it worked.
Ive tried all the 636 links from here using dload and nothing...:


https://forum.xda-developers.com/mate-20-x/how-to/firmware-emui-9-1-l29-al00-dload-method-t3960425
 

ptr21

Senior Member
Sep 7, 2016
168
53
28
Similarly to the OP, my phone said C636E3 in the version build... I cannot check it anymore since it always says now 'invalid operating system'...
I dont know...
If you already have softbricked device it doesnt harm your device to try other versions than 636.
 

oslo83

Senior Member
Jun 12, 2016
1,384
406
93
@virusman222
Your device is not a hw/spcseas C636.
Use 'fastboot getvar vendorcountry' to get your device vendorcountry.
Then flash accordingly the right region emui10 cust&preload for your device's vendorcountry.
OP's and others devices on this thread are now fixed with correct emui10 firmware for their region.
 
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turilo

Senior Member
Jun 17, 2007
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Hamilton,Ont
I'm having same type of issue that Hisuite has caused. I purchased the Mate 20 X from someone which is supposed to be l29 global. Hisuite told me I had an update, did it and now get your device loaded different OS.
I feel I just lost $700
Im not even sure what my vendor is on this as it happen all to quickly.
Erecovery gives error via wifi method
 

turilo

Senior Member
Jun 17, 2007
3,528
1,562
253
Hamilton,Ont
@virusman222
Your device is not a hw/spcseas C636.
Use 'fastboot getvar vendorcountry' to get your device vendorcountry.
Then flash accordingly the right region emui10 cust&preload for your device's vendorcountry.
I have vendor hw/eu via fastboot i am assuming thats C432? Also my issue is Hisuite itself updated my mate 20 X to something it wasnt supposed to be and have these problems https://imgur.com/a/8iLsOlv
 

ScottThijs

Senior Member
Dec 25, 2013
124
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Hasselt
Hello,

First of all, I'm sorry if I'm not in the right forum, but on the Mate 20 Lite forums, I'm not getting any responds...

I have a Huawei Mate 20 Lite, SNE-LX1 C432

I upgraded to EMUI 10 using the sd card update method a while ago, and ever since when I boot the phone "your device has loaded a different operating system" shows up.
I searched every thread I could, even this one, and tried a lot of things, but I just can't fix it...

Every time I download a firmware for the SNE-LX1 C432 and unzip it, I always get the SNE-LO1 cust file and preload file, but I can't find the SNE-LX1 cust file and preload file anywhere.

Does anyone know how to get the right cust file and preload file?

Any help is appreciated...

Thanks