Z3 Connecting to PC issue

[kevinkoo]

Hi All, when I connect my Z3 to PC, it just pops up "unknown device" in PC (Win7), and I can't find Z3's internal storage and SD storage in PC Explorer either (I upgrade device from Z, when I connected Z to PC, we could always find internal and SD storage in PC Explorer), can anyone help? Thanks.

 

[electrash]

Hi All, when I connect my Z3 to PC, it just pops up "unknown device" in PC (Win7), and I can't find Z3's internal storage and SD storage in PC Explorer either (I upgrade device from Z, when I connected Z to PC, we could always find internal and SD storage in PC Explorer), can anyone help? Thanks.

Try to instal/update PC Companion on your PC (it should instal coresponding z3 drivers)

 

[kevinkoo]

Try to instal/update PC Companion on your PC (it should instal coresponding z3 drivers)

Thanks, I finally located the root cause... USB Cable issue! I used my Z's USB Cable to connect PC instead of Z3's Cable, then it's working now! Totally speechless with Z3's accessory's quality, SONY's quality control to OEM is worse and worse....

 

[electrash]

Thanks, I finally located the root cause... USB Cable issue! I used my Z's USB Cable to connect PC instead of Z3's Cable, then it's working now! Totally speechless with Z3's accessory's quality, SONY's quality control to OEM is worse and worse....

I know, but we cant blame them, they always write "use original equipment" and they do not cover damage and cant guarante that other equipment will work.
Also, that was huge problem for me since Xperia S, i had wonderfull headset, and since Xperia S i cant use it. I am forced to use original sony ones.