zenfone 2 laser ze550kl is restarting when installing an app from playstore

[reezmcruz]

got this firmware 1.13.40.496 updated via ota, zenfone 2 laser 550kl
when im done downloading candy crush soda from playstore and when it was installing.... it will not be installed, instead the download will just restart(sometimes error 905) and when i cancelled it/stop the download my phone restarts ,this doesnt happen when im on stock firmware
i tried some solutions
removing google account and adding it again,
clearing data and cache of google playstore
clearing data and cache of download manager
uninstalling the updates of google playstore
i restarted the phone after i've done the above solutions to take effect, but when i try downloading it again ,still same incident candy crush soda wont install and just restart downloading and when i stop phone still restarts , it only happens on candy crush soda ,the reason why im still tying to download it cause, this problem should not happen right , anyone knows about this

can i add my other problem here hehe, when im playing music there is a 1-3 seconds of stuttered on almost every track that ive played on my music, my files are not corrupted ,also tried playing from other music player still happens, also tried on speaker and with headset still the same.. anybody encountered this?i noticed that it happened when i updated to 1.13.40.496

 

[Apple00]

I also faced the same problem too. I can't installed an apps call shark evolution and chinese games. When going to installing, it will get reboot.

 

[Gustapo]

I noticed a similar issue couple of days back, when facebook app got downloaded but install did not happen. I also noticed the camera screen was a bit yellowish. I then realized I had blue light filter on. See if you also have that. I heard it interferes with app installation.

 

[reezmcruz]

I noticed a similar issue couple of days back, when facebook app got downloaded but install did not happen. I also noticed the camera screen was a bit yellowish. I then realized I had blue light filter on. See if you also have that. I heard it interferes with app installation.

now, every i download an app with a 40mb and up size ,after downloading the download will just restart, then if i stop it my phone restarts zzzzz

 

[abhishekgupta007]

My Zenfone 2 laser restarts randomly on app insallation

Yes my phone restarts as well whenever I am installing some apps from play store..

 

[abhishekgupta007]

Found Workaround of this issue

Just unmount your SD card , no need to remove it.
Install App on internal storage
and then mount the SD card back.

This work around works fine for me.

 

[savb1988]

Just unmount your SD card , no need to remove it.
Install App on internal storage
and then mount the SD card back.

This work around works fine for me.

works for me too thanks..:good::good::good:

 

[burger4u]

move your game to internal storage and then update again .. it will be success full this time .. and the move it again on the external sd card storage.

 

[Goutam_Kr]

Use Safe Mode

You can also boot to safe mode by long pressing on power off after pressing power key and boot to safe mode and directly install on SD Card this way. I have reported this on Zentalk Forum. You guys please also do it. So that Asus fixes this with a Firmware update otherwise its very inconvinient.