Zenfone 3 - Not responding to touch input or front buttons (Z012DA) ZE552KL

Kamatari+

Senior Member
Sep 18, 2010
114
10
0
Florida
Hello all!

I have a Zenfone 3 that stopped responding to any touch inputs. Rebooting didn't help. Volume and power buttons do work, but no touch input is working. The lock screen shows, but can not be swiped away. The phone is in otherwise pristine condition. It stayed in a phone case with a screen protector. There are no cracks or anything. It worked absolutely fine this morning, and towards the afternoon stopped.

Could this be a software issue? Is it likely the digitizer or the cable from the digitizer isn't working? Any ideas?
 
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