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Speaker Audio Crackling/Distortion Problem?

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By integrated, Junior Member on 22nd October 2016, 06:24 PM
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I haven't seen anything posted on this and so, I'm hoping it's just my phone. Received my LG V20 last night and the first oddity was an audio one. When the T-Mobile jingle came on at boot, I noticed that the jingle had a slight crackling/distortion effect to it but I didn't think anything of it. Got the rest of the phone setup and I'm super happy with it but the issue showed up again as soon as I tried to test out the speaker outloud via YouTube. Anything with a high frequency results in crackling and people's voices have a slightly robotic effect to them. The issue isn't isolated to YouTube because it happens with anything.

It's not noticeable... if let's say you have the phone a few feet away from you at mid volume but it's super obvious when holding it and irritating when having it against my ear. Anyone else experiencing this? I'm thinking about stopping by a T-Mobile store to see if they have a model one that I can test out. Hoping it's not just a crappy speaker featured in a very audio featured phone. Thanks for any feedback ya'll.
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22nd October 2016, 11:21 PM |#2  
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Sounds like you have a bad unit. I haven't heard anyone mention the same issue so I think you should warranty it.
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25th October 2016, 10:26 PM |#3  
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Mine has begun doing it whenever i run an app or a video. Even with the volume turned all the way down. For example, writing this post is producing very noticable static from the speaker even with all audio muted, all keypress audio disabled and haptic feedback disabled. Opening a game like clash of clans produces noise at the same level as a mistuned television.
25th October 2016, 11:36 PM |#4  
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I get the distortion as well on my T-Mobile variant.
29th October 2016, 12:51 AM |#5  
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Same issue
My phone just started with the cracking noise, but mines sounds like the speaker has blown out!! T moblie as well! Please post what you guys plan to do next
29th October 2016, 01:56 AM |#6  
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I have a Verizon variant and mine does the same thing. Recorded video of my daughters softball game and noticed the blown out speaker sound i was getting. Seems like poor quality speakers possibly.
31st October 2016, 07:29 AM |#7  
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Same Problems
I have a T-mobile LG V20 also coming from the Note 7 and tonight my speaker has the same static & blown speaker sound on high or low volume everything was fine until I used headphones and etc today I don't know if this had something to do with it or not I am really hoping this is not a big issue across the board. I am gonna swap it out and pray for the best LG is my last hope since there are no other good android phablets out right now.
2nd November 2016, 11:30 PM |#8  
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Out of the blue
I have the Sprint version and mine just started cracking out of no where tonight for no reason. I was listening to music but it wasn't even turned all the way up. What in the world?
3rd November 2016, 12:58 AM |#9  
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I have only had my V20 for 7 days and now the speaker is doing the same thing everyone else is saying (distortion, cracking, sounds like a blown speaker). Called LG they said factory reset it but that did not resolve. Went to Best Buy where they thought at first it was a software issue but quickly realized it is a hardware issue. Tried calling LG back but cant get through as the line says all circuits are busy. I just turned in my replacement Note 7 and now I think LG may have inherited the Samsung curse.
4th November 2016, 03:41 AM |#10  
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My phone just started doing the same thing!!! I was just listening to a song on SoundCloud and the sound suddenly became distorted. I tried YouTube and and same thing happened. I restarted the phone and the T-Mobile jingle was... You guessed it: distorted. Idk what happened for this functioning model to suddenly start doing this, but I'm very disappointed. I'll be going back to the T-Mobile store to try to turn it in and get it replaced.
4th November 2016, 05:01 AM |#11  
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You guys are scaring me. I really hope this isn't widespread!
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