Should be cool right? Lost service for about a half hour, it came back up and they said "The HTC10 associated with phone number XXXX is not a verizon device, so we can't support it"
After some arguing, I got my 4G LTE back, but my HD calling is gone. I spent an hour on the phone when I finally got told "Well there is a work around but the technical team says it will take 3-5 business days, so just wait it out"
What?...Seriously? I guess it is their new policy that if you don't have a Verizon phone, you will have LOTS of issues if you try switching your plan, even though the past YEAR has been perfect for me with HD calling etc.
Has anybody else had this kind of issue?