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gone pear since last system update

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By hoibal, Junior Member on 9th October 2016, 06:15 PM
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I think I need to roll back/reset (or whatever it's called) my Swift, since this last Crackling update thing I have the following issues:

1) The Visualiser on the music player only works when it feels like it on the lock screen
2) I can't delete individual call logs, I can only wipe the lot
3) when some people text me, it doesn't play the text sound or notify me in any way, not even the notification light
4) switches off when I play music on the music player (I use Onkyo HF Player - free version)

All this worked fine before this latest update, is there any way to fix these issues in settings? if not, how do I do a "system recovery/factory reset" ... sorry for my lack of tech ability, I'm ok on a PC but phones are not my thing .... any help would be very much appreciated!
 
 
10th October 2016, 04:53 PM |#2  
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Hi,
I can't comment on your points 1 and 4, but:
2) I didn't notice this - doesn't bother me too much, but indeed I can't find out how to delete single calls from my call log
3) I don't see this issue. My phone makes a sound and vibrates when I get a text message.

I don't think you can roll back to the previous update, but a factory reset is:

Settings > about this phone > backup and reset > reset to factory settings (my phone is not set up in english, so I translated the texts I see - but I think you should be able to find it this way )
27th October 2016, 10:30 AM |#3  
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High Wycombe
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Hi, for the 1st issue I have noticed that the visualiser works perfectly with Google Play Music but doesn't work at all with SoundCloud. Might have something to do with the music player you are using.
I haven't tried Onkyo HF Player to check how it works with the Swift yet. I will give it a try over the weekend.
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