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Horizontal lines and dark spots on screen

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By kbadone, Senior Member on 12th November 2017, 08:16 PM
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Hi guys,

This is my 2nd XZ1 from Amazon and have a weird problem with the display, not sure if it's common!

Lines shows up whenever I rub/glide my thumb on the screen up and down at moderate speed!

Please check attached pics

Any ideas?

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12th November 2017, 09:03 PM |#2  
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I have a similar problem on my xz1 blue buyed from Amazon.
I have return the xz1 blue and I bought the black color that currently has no problems.
In blue color I also had touch problems
12th November 2017, 11:47 PM |#3  
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Well that sucks! So you are saying its a problem with the blue color! I'm just gonna send it back to Amazon and get the XZ1 Compact instead.

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13th November 2017, 12:24 AM |#4  
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I believe that some of XZ1 screen does suffer from serious issues for me it was yellowish screen and now this, I think Sony should check what they are selling
15th November 2017, 09:48 PM |#5  
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Guess what! Just received XZ1 compact in blue color and that phone has the exact same problem! Sony is using some low quality screens on these two phones! The XZ premium I had got zero problems! So disappointed...

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9th December 2017, 03:47 PM |#6  
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Guys I have this exact problem on my X compact
Im not sure about what you said about gliding up and down,
Ive been using my phone for more than a year now and never seen this problem untill today

The exact horizontal lines showed up when the phone was on charging and then faded out after some minutes

Any ideas?
19th February 2018, 07:48 PM |#7  
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I have the exact same issue currently toying the idea of getting rid of it because it's only 3 weeks old *sigh*
27th February 2018, 01:52 PM |#8  
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Hi got the same issue, is this common or
27th February 2018, 10:41 PM |#9  
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I have the same issue. It happens every single day and almost every time I push down on the screen. Please report this to Sony Customer Support; it seems to be a widespread issue. I will link this forum post in my report to them. Do the same in your ticket please.
1st March 2018, 05:36 AM |#10  
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i have noticed this issue on my phone in the first 2 weeks, but after that it's gone. The issue was also temporarily solved by restarting the phone.
2nd March 2018, 12:40 PM |#11  
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Mine seems to be worse when the phone is cold
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