Xperia Z (C66xx/L36h/SO-02E),
Xperia ZR (C55xx/M36h/SO-04E),
Xperia V (LT25x, SO-01E, SOL21),
Xperia UL (SOL 22)
Xperia Z Ultra (C68xx, XL39h).
A few units of the affected products have been returned with a specific type of crack in the display and where the consumer claims that it’s not because of abuse.
This specific crack issue is distinguished by an absence of (abuse) marks on the display or phone.
Typical examples of this specific display issue:
(A single line of crack without any other abuse marks on the phone)
Typical examples of Out of Warranty abuse damage:
Xperia Z, Xperia ZR, Xperia V, Xperia UL and Xperia Z Ultra with a single crack in the display, can as an exception, if there is no evidence of abuse, be treated as in warranty.