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Power button problem?

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By jewelkobayashi, Senior Member on 6th November 2015, 07:00 AM
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Just bought Z5 dual in green.

Still brand new, 1 hour old.

A moment ago, power button got a bit sticky and would not pop back up.

Therefore could not turn screen on.

It has gone away since, only happened once.

But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.

QUESTION

does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?

Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?

Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.

Thanks for your replies in advance!
6th November 2015, 07:49 AM |#2  
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Any comment or opinion is greatly appreciated!
6th November 2015, 07:50 AM |#3  
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My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
6th November 2015, 08:24 AM |#4  
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Quote:
Originally Posted by augie7107

My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.

Thanks for the reply!

Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.

Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.

If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse

Yours sounds like this too?
6th November 2015, 12:10 PM |#5  
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Yeah, it clicks at a slightly higher pitch to the volume key click.
6th November 2015, 12:48 PM |#6  
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Quote:
Originally Posted by jewelkobayashi

Just bought Z5 dual in green.

Still brand new, 1 hour old.

A moment ago, power button got a bit sticky and would not pop back up.

Therefore could not turn screen on.

It has gone away since, only happened once.

But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.

QUESTION

does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?

Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?

Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.

Thanks for your replies in advance!

mine is failed as well! I will post my experiences with SONY UK.
6th November 2015, 04:10 PM |#7  
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Quote:
Originally Posted by jewelkobayashi

Thanks for the reply!

Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.

Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.

If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse

Yours sounds like this too?

Yes, mine sounds exactly like that.
6th November 2015, 05:34 PM |#8  
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Got the same issue, it's like the power button is sliding down, and you have to push it up to make it clickable again.
6th November 2015, 06:04 PM |#9  
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Thanks for your input guys.

I went back to sony centre where I got it from, and checked other Z5's

Since they all made similar clicking sounds, I decided to wait and see how it goes.

If I get the sticky power button again, I will return it.

Other than that, it is running beautifully!
It runs cooler than my Z3 too!
11th November 2015, 03:53 PM |#10  
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I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
12th November 2015, 06:33 AM |#11  
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Quote:
Originally Posted by dfavefenix

I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol

Are you talking about the power button not coming back up? Our the stake clicking sound?

Update in my situation

Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
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