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XZP camera has serious distortion issue

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By feskey, Member on 28th May 2017, 06:40 PM
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Just received XZP from SONY store, Out for a small trip today ,take pictures for family, all the pictures are distorted, only the head in the middle is slightly normal, but the body still twisted.
See attachment photos the head around the lens surrounding site all the irregular distorted .
this is not a simple wide-angle distortion but a rare irregular distortion.Try to shoot real person in different angles, the problem will be more serious then the attachment screen take photos , you simply can not choose one normal photos
Is this issue can fix by the update ???
XZS forum are the same problems have been 2 months still no fix !
Now seems the whold world xzp is the same problem, the flat shooting distortion is not the main problem, just for your reference .The main problem is the three-dimensional scene, when shooting three-dimensional scene will enhance the perspective several times, seriously beyond the reach of the human eye perceived acceptance , also seriously beyond the distortion of other mobile phones,The closer result you get will distortion more, No matter how you compose, how to adjust the distance and shooting angle,As long as leaving the center little center area, all will be serious distortion,again seriously beyond the distortion of other mobile phones!see carefully all the picture in all pages from different users , Portrait photography and flat grid shooting.
see photo and specific in this link :
https://talk.sonymobile.com/t5/Xperi...e/td-p/1232765
In sony mobile forum this post was deleted by Moderator for unbelievable reason when more people go to feedback problems ,After a lot of user protest why del the post , now they restore,but the main text and the first page have been modified and remove, also lot's users reply has been edited or delete by moderator, I repost in Message page 2. (link page)Take a closer look at the pics in page 2,4,15,18 ,especially portrait and real life photos ,that is the issue you can not avoid from your XZP camera ,whether you adjust any angle, distance,composition,height. ( not here ,see the link page)
 
 
30th May 2017, 08:44 PM |#2  
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Have Sony replied to you yet? It seems many users are experiencing this issue? It may be a early teething issue but it doesn't help that Sony haven't acknowledged this.
31st May 2017, 12:11 AM |#3  
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I'll be honest, I rarely, if at all, see people in this forum satisfied with Sony camera. I use a camera to take pictures and rely on my phone for calls, text, web etc.

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31st May 2017, 12:46 PM |#4  
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Faulty unit maybe? Did you try another unit or try to change it with Sony?
31st May 2017, 03:19 PM |#5  
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Yeah, I am guessing faulty unit. I've seen like 7-10 reviews, and not one of those cameras has any issues from what I can tell. First thing I'll be doing when I get mine is snapping some shots to see if it's an issue with mine.
31st May 2017, 04:11 PM |#6  
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I am one from tieba and have seen the discussions of distortion here. It's ture to believe how sony could rarely make this ****ing mistake! It disappoint me at all. The time for dafa sparing no effort to resolve...
31st May 2017, 06:09 PM |#7  
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Quote:
Originally Posted by figo_rulz11

Have Sony replied to you yet? It seems many users are experiencing this issue? It may be a early teething issue but it doesn't help that Sony haven't acknowledged this.

see link :
https://talk.sonymobile.com/t5/Xperi.../1232765#M1760
31st May 2017, 06:13 PM |#8  
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Quote:
Originally Posted by chesterr

Faulty unit maybe? Did you try another unit or try to change it with Sony?

what do you mean "another unit", if you mean andother camera APP,all are the same result
31st May 2017, 07:19 PM |#9  
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Quote:
Originally Posted by feskey

what do you mean "another unit", if you mean andother camera APP,all are the same result

I took it to mean faulty device. Maybe the camera is mounted incorrectly or something. I would have it replaced by Sony.
31st May 2017, 08:02 PM |#10  
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Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
31st May 2017, 08:58 PM |#11  
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Quote:
Originally Posted by feskey

what do you mean "another unit", if you mean andother camera APP,all are the same result

What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
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