Google Assistant connection issue

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Ton3Botic

New member
Nov 6, 2017
3
0
I've been dealing with connection issue on my Asus Zenwatch 2 since updating it 2.0. Sometimes when I try to use Google Assistant it comes up with error saying "Can't reach Google at the moment." When this happens the watch will show Bluetooth is disconnected in the connectivity settings, however my phone shows it's still connected and I still receive notifications as usually. The only thing I can't do is use voice features. Now when I'm connected to Wifi works perfectly fine, it just happens mainly on a mobile data/Bluetooth connection. If I reboot my phone and watch the issue will correct itself for a while.
Things I've tried:
-Factory resetting at least 5 times.
-Wiping the cache through recovery mode.
-Factory resetting my phone.
My devices and builds
Phone - ZTE Blade X Max (Z983) - Android 7.1.1
Build Z983V1.5.19
Watch - Asus Zenwatch 2 - Android 7.1.1
Build NWD1.170706.001
I apologized if this isn't the place to post this here. I'm new here!
Just not sure if it's man issue on the watch or phone side. Any insight is greatly appreciated! Thanks.
 

CVertigo1

Senior Member
May 20, 2015
1,111
676
Richmond, VA
Google Pixel 6 Pro
I've had similar issues when music is playing. If I use my watch to pause the music, then voice commands start working again. Try playing/pausing music with your watch, then try using voice commands again.
 

Fyro956

New member
Jan 26, 2018
1
0
I don't mean to revive a dead thread, but I too am having the exact same problem as OP